Privacy Policy

Last Updated: August 2026

Ethical Real Estate L.L.C (“Ethical Estate”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, subscribe to our communications or use our services.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

This website is operated by Ethical Real Estate L.L.C, a real estate and advisory company based in Dubai, United Arab Emirates.

Our services include property acquisition and advisory, mortgage and financing assistance, business setup and visa assistance, relocation, concierge services and related support.

2. Information We Collect

Depending on how you interact with our website and services, we may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Property preferences and preferred locations

  • Property type or other property requirements

  • Estimated property value

  • Available down payment

  • UAE residency status

  • Business setup or visa requirements

  • Lifestyle and concierge preferences

  • Information included in messages or enquiries you send to us

  • Newsletter subscription information

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or source

  • General website usage and interaction data

3. How We Collect Your Information

We may collect personal information when you:

  • Submit a contact or enquiry form

  • Enquire about a property

  • Request to connect with a specialist

  • Request mortgage or financing assistance

  • Enquire about business setup or visa services

  • Request concierge or relocation services

  • Subscribe to our newsletter

  • Contact us by email, phone, WhatsApp or other communication channels

  • Communicate with our team

  • Use or browse our website

  • Engage with our marketing or advertising

We may also receive information from third parties where permitted by law, including property developers, business partners, service providers, referral partners and advertising or analytics platforms.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests

  • Recommend properties based on your requirements

  • Provide property advisory and related services

  • Assist with mortgage or financing enquiries

  • Assist with business setup and visa enquiries

  • Arrange concierge and relocation services

  • Communicate with you about our services

  • Provide requested information, documents or updates

  • Manage our relationship with clients and prospective clients

  • Maintain internal business and client records

  • Improve our website, services and customer experience

  • Understand how visitors use our website

  • Measure the effectiveness of our marketing activities

  • Send newsletters, property updates, market information and promotional communications where permitted

  • Prevent fraud, misuse or security threats

  • Comply with legal and regulatory obligations

We will only use your personal information for legitimate business purposes and as permitted by applicable law.

5. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you information about:

  • New property opportunities

  • Property launches and developments

  • UAE real estate market updates

  • Ethical Estate services

  • Company news

  • Events, offers or other relevant updates

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in our emails or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from contacting you regarding an active enquiry, transaction or service you have requested.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage and support analytics and marketing activities.

Cookies are small files stored on your device when you visit a website.

We may use cookies for purposes such as:

  • Remembering website preferences

  • Understanding how visitors navigate the website

  • Measuring website traffic and performance

  • Improving website functionality

  • Supporting advertising and marketing activities

  • Measuring the effectiveness of campaigns

Some cookies may be provided by third-party services integrated into our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of the website.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

7. Sharing Your Information

We may share your personal information where reasonably necessary to provide our services or respond to your requests.

Depending on the service you request, this may include sharing information with:

  • Property developers

  • Property owners or authorised representatives

  • Banks, lenders and mortgage providers

  • Business setup providers and free zones

  • Government authorities

  • Visa and immigration service providers

  • Legal, accounting or professional advisers

  • Concierge and relocation service providers

  • Technology, website hosting and IT providers

  • Customer relationship management systems

  • Email and communication platforms

  • Analytics and marketing providers

  • Other suppliers or partners involved in delivering a requested service

We only share information that is reasonably necessary for the relevant purpose.

We do not sell your personal information to third parties.

8. Third-Party Services

Our website may use or link to third-party services, websites and platforms.

These third parties may process personal information according to their own privacy policies and terms.

Where you choose to communicate with us through a third-party platform, such as WhatsApp or a social media platform, information processed through that platform may also be subject to the platform provider’s privacy practices.

We encourage you to review the privacy policies of third-party services you use.

9. International Data Transfers

Some of our service providers, technology platforms or business partners may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.

10. How We Protect Your Information

We take reasonable technical, administrative and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration

  • Disclosure

  • Destruction

  • Other unlawful processing

However, no website, electronic communication or data storage system can be guaranteed to be completely secure.

You are responsible for taking appropriate precautions when communicating information online.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to enquiries

  • Providing services

  • Managing client relationships

  • Maintaining business and transaction records

  • Meeting legal, accounting and regulatory requirements

  • Resolving disputes

  • Establishing or defending legal claims

The appropriate retention period may vary depending on the type of information and the nature of our relationship with you.

When information is no longer required, we may securely delete or anonymise it.

12. Your Rights

Subject to applicable UAE data protection laws, you may have rights relating to your personal information, including the right to:

  • Request information about how your personal data is being processed

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of certain processing activities

  • Object to certain uses of your personal information

  • Withdraw consent where processing is based on your consent

  • Request transfer of your personal information where applicable

Certain rights may be subject to legal exceptions or requirements.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

13. Children’s Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children without appropriate consent where required by law.

If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

14. Third-Party Links

Our website may contain links to external websites or services operated by third parties.

Ethical Estate is not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

Any updates will be published on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

16. Governing Law

This Privacy Policy is governed by the applicable laws and data protection regulations of the United Arab Emirates.

17. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your privacy rights, please contact:

Ethical Real Estate L.L.C
303 Westburry Tower 1
Business Bay, Dubai
United Arab Emirates

Email: support@ethical-estate.com
Phone: +971 58 544 3320